FAQ

Have questions about our products, bulk orders, delivery, or returns? You're in the right place. We've gathered the most frequently asked questions to help you find quick, clear answers about everything we offer — so you can shop with confidence and ease.

Frequently Asked Questions

Answers to the most common questions

Our crockery is made from high-quality porcelain, bone china, and durable stoneware, designed to withstand daily use in commercial kitchens.

Yes, most of our crockery items are microwave and dishwasher safe. Please refer to the product description for specific care instructions.

Absolutely! We offer special pricing and discounts on bulk orders for restaurants, hotels, and catering businesses. Contact us for a custom quote.

Yes, you can order samples to test the quality and design before committing to a bulk order.

Bulk orders typically ship within 5–10 business days, depending on the order size and customization requirements.